Chatwoot vs Helprace
ChatwootHelp & Customer Support
HelpraceHelp & Customer Support
Starts at $9/agent/moPublished price
Chatwoot Help & Customer Support Open-source customer support platform. | Helprace Help & Customer Support Capable Teams & Happy Customers | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help & Customer Support |
| What it is | Chatwoot is an open-source, AI-powered customer support platform that provides omnichannel messaging, a shared inbox, and automation tools as an alternative to Intercom and Zendesk. | Customer service suite with knowledge base, community forum, feedback portal, and help desk for support teams. |
| Pricing | ||
| Published price | Self-hosted (Free): MIT licensed, full feature set Cloud Startups: Free for eligible open-source projects Cloud Business: $19-99/agent/month - AI credits, premium features Enterpr… | Starts at $9/agent/mo |
| Pricing model | Tiered plans | Per seat |
| Free options | Free plan · Free trial | Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2020 | 2012 |
| Team size | 11-50 employees | 1-10 employees |
| Headquarters | San Francisco, California | Remote |
| Featured clients | CircleCI, Accel, Freshworks | Not available |
Where these sit in Help & Customer Support
- Helprace$108
- Help & Customer Support median$360
Per seat, per year, across 14 products publishing a price. Half of Help & Customer Support sits between $240 and $1,188, and 15% of its plans are priced on request. Chatwoot states a range rather than a single yearly figure, so it is not marked here.
See the whole Help & Customer Support market