Future of SoftwareStart Survey

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Chatra vs Chatwork

People
ChatraLive Chat
ChatworkLive Chat
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PriceLive Chat median $35.75
Published entry price
$17+per agent / month
Published entry price
$5+per user / month

Live Chat

Annual estimate10 people, entry price
$2,040+
10 people
$600+
10 people
Offer
No offer right now
No offer right now
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Live Chat

Overview
Focus
Live Chat
Live Chat
Product
Live chat tool for e-commerce websites with group chats, automatic triggers, and a messenger-style customer communication interface.
Business chat tool popular in Japan with group messaging, task management, file sharing, and video calling for teams.
Headquarters
Remote
Tokyo, Japan
Company size
11-50 employees
201-500 employees
Founded
2014
2011
Pricing details
Plan
Published entry price
Published entry price
Published rate
$17+ / agent / month
$5+ / user / month
Billable seats
10
10
Free options
Free plan, Free trial
Source updated
Oct 29, 2026
Nov 2, 2026

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