Vendor 1
ChatraOmnichannel Support
Live chat and chatbot software for ecommerce stores to engage shoppers and drive sales.
$17+ / monthPriceNo reviewsRating2015Founded
Chatra vs DelightChat
Vendor decision canvas
Vendor 2
DelightChatOmnichannel Support
Customer support platform for ecommerce with WhatsApp Business API and multichannel inbox.
$49+ / monthPriceNo reviewsRating2020Founded
Carry this decision forward
Chatra + DelightChat can move into a shared evaluation.
Evidence sheet
2-vendor view| Vendor 1 Chatra Omnichannel Support Multichannel support platform built for businesses, big and small | Vendor 2 DelightChat Omnichannel Support Omnichannel Customer Support & WhatsApp Marketing Software | |
|---|---|---|
| Overview | ||
| Category | Omnichannel Support | Omnichannel Support |
| What it is | Live chat and chatbot software for ecommerce stores to engage shoppers and drive sales. | Customer support platform for ecommerce with WhatsApp Business API and multichannel inbox. |
| Pricing | ||
| Price | $17+ / month | $49+ / month |
| Pricing model | Not available | Tiered plans |
| Free options | Free plan, Free trial | No free plan, Free trial |
| Company | ||
| Founded | 2015 | 2020 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | Moscow, Russia | Bengaluru, India |
