Catalyst vs SmartKarrot
CatalystCustomer Success Platforms
CustomPublished price
SmartKarrotCustomer Success Platforms
From $499 / moPublished price
Catalyst Customer Success Platforms The Most Intuitive Customer Success Platform | SmartKarrot Customer Success Platforms Intelligent Customer Success Software | |
|---|---|---|
| Overview | ||
| Category | Customer Success Platforms | Customer Success Platforms |
| What it is | Customer-led growth platform with 360-degree views, health scores, and automated workflows for CS teams. | Customer success platform with product adoption tracking, health scores, playbooks, and revenue intelligence for B2B companies. |
| Pricing | ||
| Published price | Custom No public list price; contact sales. Priced by accounts (not seats), so teams can add unlimited users. Catalyst merged with Totango in 2024 and is now part of the Totango multi-pr… | From $499 / mo Customized/outcome-based pricing scaled to customer-portfolio size and features, with an option of unlimited users. Third-party sources cite entry around $499/mo (roughly $15,000/… |
| Pricing model | Custom quote | Tiered plans |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2017 | 2018 |
| Team size | 201-500 employees | 51-200 employees |
| Headquarters | New York, NY | Milpitas, CA |