Calabrio vs Connectel
CalabrioContact Center Workforce Management
From $75 / seat / moPublished price
ConnectelContact Center as a Service
From $45 / moPublished price
Calabrio Contact Center Workforce Management Workforce engagement management. | Connectel Contact Center as a Service Because you care | |
|---|---|---|
| Overview | ||
| Category | Contact Center Workforce Management | Contact Center as a Service |
| What it is | Calabrio provides workforce engagement management for contact centers with WFM, QM, analytics, and AI-powered insights. | Cloud contact center platform with omnichannel communication, IVR, workforce management, and real-time analytics. |
| Pricing | ||
| Published price | From $75 / seat / mo Contact-center workforce engagement (WFM, quality management, analytics). Reported to start around $75 per agent/mo on a per-user subscription; modules (WFM, Analytics) priced sep… | From $45 / mo Connectel does not publish list pricing; it offers a free trial and a savings calculator, with quotes based on agent count, volume and modules. Contact sales for pricing. |
| Pricing model | Custom quote | Tiered plans |
| Free options | No free plan · No free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2007 | 2014 |
| Team size | 501-1000 employees | 51-200 employees |
| Headquarters | Minneapolis, Minnesota | Gothenburg, Sweden |
| Featured clients | State Farm, BCBS, GE Appliances | Not available |