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BoldDesk vs JitBit Helpdesk

BoldDesk logo
BoldDeskHelp Desk & Ticketing
$99/monthPublished price
JitBit Helpdesk logo
JitBit HelpdeskHelp Desk & Ticketing
Starts at $29/agent/moPublished price
BoldDesk logo
BoldDesk
Help Desk & Ticketing

AI-First Customer Support. Simple, Transparent Pricing.

JitBit Helpdesk logo
JitBit Helpdesk
Help Desk & Ticketing

Affordable helpdesk ticketing system. Turns email, chat, web portal and API requests into trackable tickets.

Overview
CategoryHelp Desk & TicketingHelp Desk & Ticketing
What it isAI-powered helpdesk software by Syncfusion with automated ticket routing and knowledge base suggestions.Email-first help desk ticketing system with automation, knowledge base, and asset management available as SaaS or self-hosted.
Pricing
Published price$99/month
BoldDesk lists paid team bundles starting at $99/month billed yearly, shown as $1,188/year, with higher tiers for larger teams. The page also advertises a 15-day free trial.
Starts at $29/agent/mo
Pricing modelPer seatTiered plans
Free optionsNo free plan · Free trialNo free plan · Free trial
Deal on CubbieNone right nowNone right now
Company
Founded20222005
Team size501-1000 employees11-50 employees
HeadquartersMorrisville, NCLondon, UK

Where these sit in Help Desk & Ticketing

  • BoldDesk$1,188
  • JitBit Helpdesk$348
  • Help Desk & Ticketing median$238

Per seat, per year, across 12 products publishing a price. Half of Help Desk & Ticketing sits between $120 and $360, and 5% of its plans are priced on request.

See the whole Help Desk & Ticketing market

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