Avaya vs Fuze
AvayaContact Center Software
From $35 / seat / moPublished price
FuzeUnified Communications as a Service
CustomPublished price
Avaya Contact Center Software Enterprise communications platform. | Fuze Unified Communications as a Service Enterprise cloud communications platform with global voice, video, messaging, and contact center for distributed organizations. | |
|---|---|---|
| Overview | ||
| Category | Contact Center Software | Unified Communications as a Service |
| What it is | Avaya is an enterprise communications platform providing cloud-first contact center solutions that unify chat, voice, SMS, and backend systems into an intelligence-driven fabric. | Enterprise cloud communications platform with global voice, video, messaging, and contact center for distributed organizations. |
| Pricing | ||
| Published price | From $35 / seat / mo Avaya Experience Platform (public cloud CCaaS) lists Digital $35, Voice $60, and All Media $89 per user/month. Avaya Cloud Office (UCaaS) starts at $20/user/mo (Core), $25 (Advanc… | Custom Fuze is now part of 8x8 (acquired Jan 2022) and its cloud communications capabilities have been folded into 8x8's XCaaS/eXperience Communications platform. No standalone public pr… |
| Pricing model | Per seat | Custom quote |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1995 | 2006 |
| Team size | 5001-10000 employees | 201-500 employees |
| Headquarters | Morristown, New Jersey | Boston, MA |