AskNicely vs Nicereply
AskNicelyNPS Survey Platforms
CustomPublished price
NicereplyCSAT Survey Tools
AskNicely NPS Survey Platforms Frontline customer experience platform. | Nicereply CSAT Survey Tools Customer satisfaction survey tool. | |
|---|---|---|
| Overview | ||
| Category | NPS Survey Platforms | CSAT Survey Tools |
| What it is | AskNicely provides NPS and CX measurement for frontline teams with real-time feedback, coaching, and recognition tools. | Nicereply provides CSAT, CES, and NPS surveys embedded in email signatures and help desk tickets for support teams. |
| Pricing | ||
| Published price | Custom Three plans (Learn, Grow, Transform) priced by annual response volume; amounts not published. SSO add-on $1,500/yr. No free trial by design. Third-party data suggests roughly $3,6… | Mini: $59/month for 3 agents Start: $119/month for 10 agents Grow: $239/month for 25 agents Business: $359/month for 50 agents |
| Pricing model | Usage-based | Tiered plans |
| Free options | No free plan · No free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2014 | 2009 |
| Team size | 51-200 employees | 11-50 employees |
| Headquarters | Portland, Oregon | Bratislava, Slovakia |
| Featured clients | Servicetitan customers, Multi-location services, Franchise businesses | Microsoft, Lenovo, Hubspot |