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AptEdge vs Halo Service Desk

People
AptEdgeCustomer Experience Platforms
Halo Service DeskCustomer Experience Platforms
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Price
Published entry price
$55+per agent / month

Customer Experience Platforms

Annual estimate10 people, entry price
$6,600+
10 people
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Customer Experience Platforms

Overview
Focus
Customer Experience Platforms
Customer Experience Platforms
Product
AI knowledge platform that surfaces answers from ticket data for support agents.
ITIL-aligned service desk software for IT, customer support, and MSP operations.
Headquarters
Palo Alto, California
Stowmarket, United Kingdom
Company size
11-50 employees
201-500 employees
Founded
2019
1994
Pricing details
Plan
Published entry price
Published rate
$55+ / agent / month
Billable seats
10
Free options
Free trial
Pricing source
Source updated
Nov 2, 2026
Oct 29, 2026

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Customer Experience Platforms