Amity vs SmartKarrot
AmityCustomer Success Platforms
CustomPublished price
SmartKarrotCustomer Success Platforms
From $499 / moPublished price
Amity Customer Success Platforms AI-Powered Customer Experience for Every Interaction | SmartKarrot Customer Success Platforms Intelligent Customer Success Software | |
|---|---|---|
| Overview | ||
| Category | Customer Success Platforms | Customer Success Platforms |
| What it is | Customer success management platform with health monitoring, smart playbooks, and team collaboration tools for retention teams. | Customer success platform with product adoption tracking, health scores, playbooks, and revenue intelligence for B2B companies. |
| Pricing | ||
| Published price | Custom amity.co is now an enterprise AI customer-experience platform (chatbots, agent assist); no public pricing, sold by quote. Note: the related in-app social/chat SDK, spun out as soc… | From $499 / mo Customized/outcome-based pricing scaled to customer-portfolio size and features, with an option of unlimited users. Third-party sources cite entry around $499/mo (roughly $15,000/… |
| Pricing model | Custom quote | Tiered plans |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2012 | 2018 |
| Team size | 11-50 employees | 51-200 employees |
| Headquarters | Vancouver, Canada | Milpitas, CA |