Amity vs Gainsight
AmityCustomer Success Platforms
CustomPublished price
GainsightCustomer Success Platforms
From $150 / seat / moPublished price
Amity Customer Success Platforms AI-Powered Customer Experience for Every Interaction | Gainsight Customer Success Platforms Treat every customer like your best customer. | |
|---|---|---|
| Overview | ||
| Category | Customer Success Platforms | Customer Success Platforms |
| What it is | Customer success management platform with health monitoring, smart playbooks, and team collaboration tools for retention teams. | Customer success platform with health scores, playbooks, PX product analytics, and revenue management. |
| Pricing | ||
| Published price | Custom amity.co is now an enterprise AI customer-experience platform (chatbots, agent assist); no public pricing, sold by quote. Note: the related in-app social/chat SDK, spun out as soc… | From $150 / seat / mo Two main tiers reported at roughly $150/user/month (Essentials) and $300/user/month (Enterprise), typically billed annually. Annual contracts commonly start around $40,000 and rou… |
| Pricing model | Custom quote | Custom quote |
| Free options | No free plan · No free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2012 | 2009 |
| Team size | 11-50 employees | 1001-5000 employees |
| Headquarters | Vancouver, Canada | San Mateo, CA |