AfterShip vs Gladly
AfterShipE-Commerce Customer Service
GladlyE Commerce Customer Service
From $120 / seat / moPublished price
AfterShip E-Commerce Customer Service Better post-purchase experience. | Gladly E Commerce Customer Service The only customer experience AI purpose-built to deliver efficient service and lasting relationships | |
|---|---|---|
| Overview | ||
| Category | E-Commerce Customer Service | E Commerce Customer Service |
| What it is | AfterShip provides shipment tracking, delivery date prediction, returns management, and shipping protection for e-commerce. | Customer service platform built around people rather than tickets with AI-powered conversation management. |
| Pricing | ||
| Published price | Free: $0 - 50 shipments/month Essentials: $11/month Pro: $119/month | From $120 / seat / mo Gladly's enterprise site is demo-gated, but its Shopify App Store small-business plan is public: a free 30-day trial, then $120 per agent seat / mo, plus usage add-ons ($1.50 per… |
| Pricing model | Not available | Per seat |
| Free options | Not available | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2012 | 2014 |
| Team size | 201-500 employees | 201-500 employees |
| Headquarters | Hong Kong, China | San Francisco, CA |
| Featured clients | Gymshark, Harry's | Not available |