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AfterShip vs Gladly
People
Price
Published entry price
$120+per seat / month
E-Commerce Customer Service
Annual estimate10 people, entry price
$14,400+
10 people
Offer
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E-Commerce Customer Service
Overview
Focus
E-Commerce Customer Service
E-Commerce Customer Service
Product
AfterShip provides shipment tracking, delivery date prediction, returns management, and shipping protection for e-commerce.
Customer service platform built around people rather than tickets with AI-powered conversation management.
Headquarters
Hong Kong, China
San Francisco, California
Company size
201-500 employees
201-500 employees
Founded
2012
2014
Pricing details
Plan
Published entry price
Published rate
$120+ / seat / month
Billable seats
10
Free options
Free trial
Pricing source
Source updated
Oct 29, 2026
Nov 2, 2026